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Request for IT Service & Support

Critical Service Headlines
If you are experiencing issues check this webpage for critical notices.

IT Service Request 

New request - Complete form to create a ticket for a new IT service request. 
Review or modify - Check or modify an existing ticket
Email to:  helpdesk@rice.edu | Use your @rice.edu email to generate ticket.
Online Tutorials - IT DIY section offers how-to documentation on many topics.

Quick Links
NetID Password Reset 
Owl Space Login
Webmail Login 
Google Mail (Undergraduates only)
Google Calendar

IT Support

Classroom / Lab Support
Hours: Monday – Friday | 7:30 a.m. – 6 p.m.
Phone: 713-348-4989

IT Help Desk:  
Hours: Monday – Friday | 9 a.m. – 5 p.m.
Phone:  713-348-HELP (713-348-4357)
Location:  Mudd 103
Email:  helpdesk@rice.edu

IT Forms:

AV Events Reservation
Mailman Mailing List Creation
Network Port Activation
Paper Request for Colleges and Library
OwlSpace Collaboration Site Request
OwlSpace Help Request
RCSG Resources